Frequently Asked Questions

Entendo is an AI-powered natural language data analytics platform. You can ask questions about your data in plain English, and Entendo generates SQL queries, executes them, and returns results with beautiful charts. It's designed for non-technical users who need insights from their data without writing SQL.

No! Entendo is designed specifically for non-technical users. Simply ask your data questions in plain English, like "What were our sales last month?" or "Show me the top 10 customers by revenue." Our AI will understand your question and generate the appropriate SQL query.

Entendo supports multiple databases: PostgreSQL, MySQL, SQL Server, Oracle, SQLite, and more. You can also upload CSV or Excel files directly. The number of connections depends on your plan.

Security is our top priority. Entendo only executes read-only SQL queries (SELECT statements) - we never modify, delete, or insert any data. All connections are encrypted using TLS/SSL, and your database credentials are encrypted and stored securely. We never store your actual data.

The Free plan gives you 30 queries per month, query history for 7 days, CSV/Excel upload capability, and basic charts. It's perfect for trying out Entendo or for personal projects. No credit card required.

Yes, you can cancel your subscription at any time through your account settings. Your subscription will remain active until the end of the current billing period. After cancellation, you'll be downgraded to the Free plan but won't lose your data.

No, unused queries do not roll over to the next month. Your query limit resets at the beginning of each billing cycle. If you need more queries, you can upgrade to a higher plan at any time.

We offer full refunds within 7 days of purchase for all plans. After 7 days, no refunds are provided, but you can cancel at any time to stop future charges. This gives you time to try the service risk-free.

Entendo uses advanced AI trained on SQL and database schemas to generate accurate queries. Our system understands context, table relationships, and common patterns. For complex queries, we show you the generated SQL so you can verify it before execution.

Yes! You can export query results as CSV, JSON, or Excel files. Charts can be exported as PNG images or embedded directly. You can also share query results with team members through unique links.